Fix: SP2 install failed on SBS 2003

Published on: 01 January 2007 By: Ahsan Khan


Problem:

Microsoft Server 2003 Small Business Server (SBS) Service Pack 2 Failed to install catalog files.
Failed to install catalog files error.
Windows Server 2003 has been partially updated and may not work properly.

Solution 1:

1. Click Start -> Run and type "cmd" (without quotes) and press Enter.
2. Run this command in the command prompt: Net stop Cryptsvc
3. Go to C:\Windows\system32\catroot2 and rename Edb.log to Edb.txt.
4. Click Start -> Run and type "cmd" (without quotes) and press Enter.
5. Run this command: Net start Cryptsvc
6. Reboot the server.
7. Install the Service Pack 2 (Win 2003 SP2) again.
There is a chance that you may get the error again. If so, go to Solution 2.

Solution 2:

1. Create a folder on the desktop and name it "temp" (without quotes.)
2. Go to C:\Windows\system32\CatRoot folder.
3. Press "F3" on your keyboard (Search the folder for files/directories.)
4. Search for "tmp*.cat, KB*.cat" (without quotes.) Make sure you search for all files and folders in CatRoot folder.
5. Move all the files to temp folder on the desktop.
6. Reboot the system.
7. Install Windows Server 2003 Service Pack 2 again after the server restarts.


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